| Station | Office | Office Hours | Days Closed |
|---|---|---|---|
| Kushiro | Travel Service Centre | 10:00-18:00 | None |
| Obihiro | Travel Service Centre | 9:00-17:00 | None |
| Asahikawa | Travel Service Centre | 9:30-17:30 | None |
| Sapporo | Travel Service Centre (East) Travel Service Centre (South) |
8:30-19:30 10:00-20:00 |
None |
| New-Chitose Airport | Ticket Office | 6:30-22:00 | None |
| Hakodate | Travel Service Centre | 10:00-18:00 | None |
| Hachinohe | Travel Service Centre | 10:00-17:30 | None |
| Sendai | Travel Service Centre | 10:00-19:00 | None |
| Yamagata | Travel Service Centre | 10:00-18:00 | None |
| Fukushima | Travel Service Centre | 10:30-19:00 | None |
| Niigata | Travel Service Centre | 10:00-19:00 | None |
| Kanazawa | Ticket Office | 5:30-23:00 | None |
| Narita Airport Terminal 1 | Travel Service Centre Ticket Office |
11:30-19:00 6:15-11:30, 19:00-21:45 |
None |
| Narita Airport Terminal 2 | Travel Service Centre Ticket Office |
11:30-19:00 6:30-11:30, 19:00-21:50 |
None |
| Tokyo | Travel Service Centre (Marunouchi North) Travel Service Centre (Yaesu Central) Ticket Office |
10:00-19:00 10:30-19:00 5:30-22:45 |
None |
| Ueno | Travel Service Centre | 10:30-20:00 | None |
| Shinjuku | Travel Service Centre (East) | 11:00-19:00 | None |
| Shibuya | Travel Service Centre | 11:00-20:00 | None |
| Ikebukuro | Travel Service Centre (West) Travel Service Centre( East) |
11:00-20:00 11:00-19:00 |
None |
| Shinagawa | Travel Service Centre Ticket Office (JR Central) |
10:30-20:00 5:50-22:50 |
None |
| Yokohama | Travel Service Centre | 11:00-19:00 | None |
| Shin-Yokohama | Ticket Office (JR Central) | 5:30-23:00 | None |
| Odawara | Ticket Office (JR Central) | 6:00-23:00 | None |
| Mishima | Ticket Office | 6:15-23:00 | None |
| Shizuoka | Ticket Office | 5:00-23:00 | None |
| Hamamatsu | Ticket Office | 5:30-23:00 | None |
| Nagoya | JAPAN RAIL PASS Exchange Corner | 10:00-18:00 | None |
| Kyoto | Ticket Office | 8:30-23:00 | None |
| Shin-osaka | Ticket Office | 5:30-22:30 | None |
| Osaka | Ticket Office | 5:30-23:00 | None |
| Kansai Airport | Ticket Office | 5:30-23:00 | None |
| Sannomiya | Ticket Office | 5:30-23:00 | None |
| Okayama | Ticket Office | 6:30-23:00 | None |
| Hiroshima | Ticket Office | 5:30-23:00 | None |
| Shimonoseki | Ticket Office | 5:30-23:00 | None |
| Takamatsu | Travel Service Centre | 10:00-18:00 | None |
| Matsuyama | Travel Service Centre | 10:00-18:00 | None |
| Tokushima | Travel Service Centre | 10:00-18:00 | None |
| Kokura | Travel Service Centre | 10:00-19:00 | None |
| Hakata | Travel Service Centre Ticket Office (JR Kyushu) |
10:00-20:00 5:30-10:00, 20:00-23:00 |
None |
| Nagasaki | Travel Service Centre | 10:00-19:00 | None |
| Kumamoto | Travel Service Centre | 10:00-19:00 | None |
| Oita | Travel Service Centre | 10:00-19:00 | None |
| Miyazaki | Travel Service Centre | 10:00-18:30 | None |
| Kagoshima-Chūō | Travel Service Centre | 10:00-19:00 | None |
Please Note : Indicated office hours are for weekdays. Hours vary among offices on weekends and holidays. Some Travel Service Centers are closed during the New Year holiday period.Offices and office hours are subject to change or discontinuation without notice.